QU Media Corrections and Content Removal Policy

Content Removal Policy 

QU Media (QUMedia.com, QUTV, CUE YOU Podcast, HAWK TALK podcast) does not remove content, including but not limited to articles, columns, editorials, podcasts, videos, audio clips, photos and letters to the editor, from online archives once the content has been published in any format. 

Online archives are a part of the institutional memory of QU Media and a historical record of our community. QU Media  also has no control over the ranking in commercial search engines, like Google, and will make no attempt to hide from commercial search engines any material in its online archives.

Updates or corrections may be added if the material is determined to be factually inaccurate. To make a complaint that archived content is inaccurate, the aggrieved party must contact the respective site’s director or editor-in-chief in writing by filing a complaint here. You will be asked to provide:

-Name, telephone number and e-mail address
-The url address of the content in question
-The specific content that is inaccurate and an explanation of how the information is inaccurate

In the case of content published more than one year ago, the complainant must provide reasonable proof to the editor that the content in question is no longer accurate. For example, a copy of expungement papers should be provided in case any criminal charges are dropped. If published more than a year ago, contested quotes are highly unlikely to be amended without written or audio documentation.

QU Media does not remove content that is true and accurate. 

Corrections Policy

QU Media  corrects all confirmed errors that are brought to reporters’, editors’, or advisers’ attention. After editors confirm the error and the accurate information, the correction will appear according to the schedule below.  Errors that could be libelous or require a more prominent display may require different handling at the editor-in-chief’s discretion. In all cases, transparency in making a correction is essential.

For errors on digital stories, the correction is made within the original story, with an editor’s note appended to the end of the story explaining the error and the correction, and the time and date the correction was made. In some cases, the reporter or adviser may choose to post at the top of the story the note explaining the correction. 

For errors in social media, a new post correcting the erroneous information will be made as soon as possible. In instances or platforms where the erroneous post can be edited, the correction should be handled in a fashion similar to corrections on the website. Deleting an erroneous social media post will not expunge it, and is against best practices of QU Media. 

Every correction request requires that a correction form be completed. This is an important part of transparency and ensures that the process is a learning experience for those involved. A correction form is required for each separate request for take down or correction published on any platform.